FAQ's

How do we decide on a location?

There are many locations in the Boca Raton area.  Based on the type of session you are most interested in, we can discuss locations.  

Why do you only offer digital packages?

After 14 years of having a photography business I have found that a customer is not interested in paying for one printed image, but instead prefers to have the limitless opportunities a digital file provides.   With a digital file you have the ability to make as many prints in whatever sizes and on whatever form of media YOU CHOOSE. 

How long after our session will it be before I can see the images?

The editing of the images normally takes about two weeks. Once your images are ready I will upload them to a password protected online gallery.  You will have 7 days to view your images online and to make your selections.  Once you have decided on the images you would like to purchase you can then choose the package that best fits your needs.  When you've decided on the package just give me a call or send me an email.  Once payment for the digital package is received I will then make it possible for you to download your full resolution images from your online gallery directly to your computer.  If you would also like a DVD of the images mailed to you there is an additional $25 fee.

What if I need to reschedule?

If a family member is sick, has been injured or if the weather is questionable we will reschedule your session.

Now that I own my files where do I get prints made?

Nowadays there are plenty of places to get your digital files printed however depending on the vendor you choose you may not get the quality you expect.   For that reason, I  place a "storefront" in your gallery so you have the option of having  your images printed from one of the top professional labs in the country, and at a cost that's fair to you.  The storefront offers you the ability to just click on an image in your gallery, choose the size and quantity you'd like and then just add to cart.

 

If you have any other questions please just send me a quick email at sherry@ferrantephoto.com